Privacy Policy

Last updated: July 20, 2026

This is template content created for demonstration purposes and does not constitute legal advice. Before launching RealFolks publicly, have this policy reviewed by a privacy professional to ensure compliance with applicable laws (e.g. GDPR, CCPA) in the regions you operate.

1. Introduction

This Privacy Policy explains how RealFolks collects, uses, shares, and protects information when you use our platform as a Business or a Participant.

2. Information We Collect

Account information: name, email address, mobile number, and company name (for Businesses).
Profile information: demographic and background details Participants choose to share to be matched with relevant studies.
Study content: responses, recordings, or feedback submitted during a study.
Payment information: processed by our third-party payment providers; RealFolks does not store full payment card details.
Usage data: pages visited, device/browser information, and interactions with the platform, collected automatically.
Cookies: see our Cookie Policy for details.

3. How We Use Information

We use collected information to operate and improve the platform, match Participants with relevant studies, process payments, communicate with you about your account or studies, maintain platform security, and comply with legal obligations.

4. How We Share Information

With Businesses: limited profile and study-response data necessary for the study you take part in.
With service providers: payment processors, hosting, analytics, and communication tools that help us operate RealFolks.
For legal reasons: where required by law, regulation, or valid legal process.

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information for as long as necessary to provide the platform and fulfill the purposes described in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

8. Data Security

We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.

9. Children's Privacy

RealFolks is not intended for individuals under 18, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We'll update the "last updated" date above when changes are made.

11. Contact Us

Questions about this Privacy Policy? Visit our Contact page or email us at hello@realfolks.co.